Refund policy
Refund and Return Policy
Thank you for shopping at ricecake.in, operated by Rice Cake Private Limited ("we," "us," or "our"). This Refund and Return Policy outlines our policy regarding refunds and returns for orders placed through our website.
Refunds
Due to the nature of our products being perishable food items, we do not offer refunds or exchanges for change of mind or dislike of taste. However, if you receive a damaged or defective product, please contact us within 5 days of receiving your order, and we will gladly provide a replacement or issue a refund.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at info@ricecake.in with a description of the issue and a photo of the damaged or defective item. We will assess the situation and provide further instructions on how to proceed.
Cancellations
Once an order has been placed and payment has been processed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.
Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at info@ricecake.in
By placing an order through our website, you agree to the terms of this Refund and Return Policy.
Thank you for shopping at ricecake.in, operated by Rice Cake Private Limited ("we," "us," or "our"). This Refund and Return Policy outlines our policy regarding refunds and returns for orders placed through our website.
Refunds
Due to the nature of our products being perishable food items, we do not offer refunds or exchanges for change of mind or dislike of taste. However, if you receive a damaged or defective product, please contact us within 5 days of receiving your order, and we will gladly provide a replacement or issue a refund.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at info@ricecake.in with a description of the issue and a photo of the damaged or defective item. We will assess the situation and provide further instructions on how to proceed.
Cancellations
Once an order has been placed and payment has been processed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.
Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at info@ricecake.in
By placing an order through our website, you agree to the terms of this Refund and Return Policy.